Emotions DO drive behavior.


By Morag Barrett on March 9, 2012

Posted by Morag Barrett | March 9, 2012Emotions DO drive behavior.When we work with our clients on the concepts of Emotional Intelligence we occasionally receive a skeptical response – along the lines of  ‘this is a business, there is no place for emotions in business’ or ‘I’m a tough leader… I don’t get emotional.’  We start our EQ programs with a discussion and activity that demonstrates how emotions and feelings are at the root of all our actions and drive behavior, performance and leadership. Emotions are part of our DNA, our operating system and try as you might, you cannot leave your emotions at the door.  They are with us every minute of the day.  Emotional intelligence is about recognizing this fact, understanding the emotions we are experiencing, why and how best to leverage that emotion to achieve a successful outcome.Here is a quick example of how emotions impact and drive behavior…Imagine you are walking down the street… around the corner comes your Nemesis, your arch enemy, what are you thinking and feeling in that moment?DreadHow can I avoid them?I feel myself get defensiveWhat do you do next? What happens to your behavior?Cross the streetPretend to be on a phone callAvoid eye contactWalk quicker (so as to spend as little time as possible with them)Now imagine its your best friend who turns that corner… What are you thinking and feeling in that moment?ExcitementPleased to see themMaybe you have a quick flashback to your last evening out togetherWhat happens to your behavior this time?SmileWalk quicker (to be able to spend more time with them)Make eye contactEmotionally Intelligent leaders are aware of the emotions they experience in or about work.  Consciously and unconsciously these emotions impact the how you communicate and the messages you send to those who work for and with you.When was the last time you laughed at work?  Why did you laugh? Did others sense your positive mood?When was the last time you were frustrated?  How did this impact the atmosphere of your team?Related ArticlesTags »eiEmotionEmotional IntelligenceEQleadership development denverleadership training coloradoteam building coloradoteam building denver Share
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