Congratulations You Have Won “Just” a Bronze Medal


By Morag Barrett on August 12, 2012

Posted by Morag Barrett | August 12, 2012Congratulations You Have Won “Just” a Bronze MedalLike most of the world, I have been watching the Olympics for the last two weeks, awed by the skill and dedication shown by each athlete.  The nerves on their behalf have had me on the edge of my seat as they line up, or step up, or jump up, to compete in front of the World, willing them not to fall or stumble.  I can only imagine what is going through each athletes mind as these few seconds of competition arrive and pass.I wrote earlier about how we would see the best and worst performances during the games, as ever the pressure on the day had its impact, and those with the emotional intelligence to manage their minds, hearts and bodies are those who excelled.What has surprised me is the commentators who in providing their “expert” opinions on the performances and medal winners I heard to say“Just a bronze medal for X who was expecting gold.”“Just” is such a powerful word and an unfortunate choice when talking about almost anything, let alone a Bronze Medal in the Olympics.  It is one of the worst “self-talk” comments that we can say to ourselves or believe about others as it tends to takeaway and diminish the results and confidence to those whom it is applied.In a previous “career” I was the Branch Manager for two key branches for a major bank in the UK.  When I was first appointed one of the branches I managed had a poor reputation for customer services, for its performance metrics compared to other branches in the region.  When I met with my new team and staff some of the reason for this under performance was immediately apparent.  A lack of confidence and pride in their roles and the branch as a whole.  My cashiers (tellers) would say“I’m just a part-time cashier.”My response was that there was no “just” about it.  As cashiers they were the face of the Bank to our customers.  They were the first port of call for customers with questions and banking needs.  They had a huge and direct impact on the success of our team.  Building the confidence of the cashier team and empowering them to proactively talk to customers to identify their needs and make informed recommendations as to products and services that would HELP our customers resulted in an almost immediate turnaround in morale, engagement and results.  That branch finished in the top 3 for the region.  Everyone contributed and no one considered themselves as “just part-time” any more.  It was wonderful!As I think about the Olympics and the outstanding performance that all the athletes and especially medal winners put into their performance, there is no “just a bronze” in my mind.  A bronze medal means you are the THIRD fastest, strongest, most accurate, flexible athlete IN THE WORLD.Where do you let the word “just” limit your contribution or mindset?You are not “just a housewife/husband” or “just a [insert your occupation]” you are a valuable member of your community and society.  Step up, stand tall and receive your medal!If you’d like to learn more about emotional intelligence and how to build the confidence and capabilities of yourself, your team or company then contact us today at info@skyeassociates.net or on +1 303 800 5442.image: London2012 Related ArticlesTags »Emotional IntelligenceEQleadership development denverleadership training colorado Share
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